Here are 4 lessons bank executives can learn from Uber and Amazon about how to be customer obsessed — Business Insider

February 13th, 2019 § Comments Off on Here are 4 lessons bank executives can learn from Uber and Amazon about how to be customer obsessed — Business Insider § permalink

Digital-centric companies like Amazon and Uber provide examples to the financial services industry about how they should interact with customers. Bruce Lowthers, the co-chief operating officer at financial technology services provider FIS, shares the common themes among successful tech giants that financial firms should pay attention to. There is a lot of talk in the…

via Here are 4 lessons bank executives can learn from Uber and Amazon about how to be customer obsessed — Business Insider

An organizational psychologist has a sneaky job-interview question to figure out what it’s really like to work somewhere — Careers

February 13th, 2019 § Comments Off on An organizational psychologist has a sneaky job-interview question to figure out what it’s really like to work somewhere — Careers § permalink

Be sure to ask interview questions about company culture. For example, ask the hiring manager to tell you a story about something that happened at this organization that wouldn’t happen anywhere else. That’s according to Wharton psychologist Adam Grant. It’s the hiring manager’s job to sell you on their company — to tell you all…

via An organizational psychologist has a sneaky job-interview question to figure out what it’s really like to work somewhere — Careers

An overlooked trade that’s crushed the S&P 500 for 20 years has fallen on hard times — but one expert says it’s poised for a big comeback — Business Insider

February 13th, 2019 § Comments Off on An overlooked trade that’s crushed the S&P 500 for 20 years has fallen on hard times — but one expert says it’s poised for a big comeback — Business Insider § permalink

Medium-sized companies have given investors dramatically better returns than bigger companies over the past few decades. And after a recent lull, an analyst says that pattern is about to resurface. Sam Stovall of CFRA Research says that compared to the S&P 500, the S&P MidCap 400 is at its lowest price relative to earnings in…

via An overlooked trade that’s crushed the S&P 500 for 20 years has fallen on hard times — but one expert says it’s poised for a big comeback — Business Insider